AWS SUMMIT JAPAN

Q  AWS Summit Registration Form 
A 
Q  Do I need to input street address? 
A  You do not need to input street address.
Q  What is an "Invitation Code"? 
A  The Invitation Code is a code that AWS employee informs to specific customer. If you do not have the code, please register from general registration form without the code.
Q  Can I register without the invitation code? 
A  You can register to AWS Summit without using the invitation code.
Q  I got an error message when I type my code 
A  Please contact the person who provided your invitation code and include the code you used.
Q  I got an error message when I enter my email address. What should I do? 
A  It can be consider from various reason such as inappropriate charactors. If the problem continues, please contact to the email address showed on the errror message.
Q  I am watching from online, do I still need to select sessions? 
A  If you are not attending at Makuhari-messe, please select "Virtual Attendance Only: Watch Summit Live Stream". You do not need to select other sessions.
Q  Is registration open to attendees under 18? 
A  Registration is limited to those 18 years of age and older. Students who are 18 or older on the event day are welcome to register and attend.
Q  Updating my profile 
A 
Q  I want to edit my profile. 
A  You cannot change your name and email address. Please login to My-page to update other field. Go to "View My Profile" at the upper right side of the page.
Q  I want to change my registered email address. 
A  You will need to use new email address in order to change your email address.
Q  I want to change/update my name. 
A  You will need to register again. Please use new email address to re-register to Summit.
Q  About My-page 
A 
Q  How can I change my password? 
A  If you forgot your My-page password, please reset your password from below URL.

https://jpsummit-smp25.awsevents.com/public/reminder/add
Q  I want to change the language of the My-page. 
A  You can change your language option from upper right corder of the page.
Q  When and where can I access my QR code? 
A  You can access to the QR code on June 18th (JST) from My-page.
Q  I can't find a download button of my QR code. 
A  Please try clearing your browser cache, open in incognito mode, or access from your mobile device if needed.
Q  How can I find out which sessions will be available via live streaming? 
A  To view live streaming sessions, please select the 'Live Streaming' filter located on the left side of the session timetable. This will filter the view to show only sessions that offer live streaming.
Q  Select or delete the session 
A 
Q  After I registered to the event, how can I change/update the session that I selected? 
A  Please login to My-page. Please go to "Update my AWS Summit sessions".
Q  How to cancel the my selected session after I complete my registration? 
A  Please login My-page. Go to "Update my AWS Summit sessions". Please unselect the session which you want to cancel.
Q  I cannot joined the session that I have selected, what should I do? 
A  You can uncheck the session you cannot attend from My-page.
Q  I can't select individual sessions after choosing "Virtual Attendance Only: Watch Summit Live Stream".  
A  "Virtual Attendance Only: Watch Summit Live Stream" is for those participating solely online for the entire event. With this option:

- Individual session registration is not required
- You can watch any available live-streamed sessions through My Page
- To find sessions with live stream, use the "Live Stream" filter at the left side of the page

Note: If you are attending in person, do not select this option. You will still have access to all live streams through My Page.
Q  I cannot select "Virtual Attendance Only: Watch Summit Live Stream" after selecting breakout sessions.  
A  ”Virtual Attendance Only: Watch Summit Live Stream" is exclusively for online participants. If you are attending the event in person and plan to join breakout sessions (Keynotes, AWS sessions, etc.), you do not need to select this option - you will have access to live streams through My Page.
Q  I registered for breakout sessions planning to attend in person, but my schedule has changed and I can no longer attend the event in-person at Makuhari Messe. How can I switch to online-only participation? 
A  If you have already selected breakout sessions, you will need to deselect all of them first, then select "Virtual Attendance Only: Watch Summit Live Stream". Here's how:

1. Log in to My Page and click "Manage Summit Sessions"
2. Deselect your registered sessions. If you have multiple selections, click "Clear All Filters" located to the left of the "Continue to Next Step" button at the bottom right
3. Select "Virtual Attendance Only: Watch Summit Live Stream"
4. Click "Continue to Next Step" at the bottom right of the screen
Q  Others 
A 
Q  Where can I find general FAQs about AWS Summit? 
A  You can find general FAQs on the official AWS Summit Japan website.

FAQ: https://aws.amazon.com/jp/summits/japan/faqs/
Q  Is there any information about firewall settings or network requirements for watching the live stream behind corporate networks? 
A 
Here is the network requirements information. Please check with your IT team.

https://pages.awscloud.com/rs/112-TZM-766/images/DF-CorriviumEventFirewall_and_NetworkingRequirements_A.pdf
Q  If I have questions about registration that are not covered in the FAQ, where can I get help? 
A 
Please contact the AWS Summit Event Helpdesk. If you have already registered, please include the following information:

- Your full name
- Company name
- Email address
- Where you registered (Event website or external SNS, etc.)


AWS Summit Event Info（B Manifold Inc.)
aws-jp-summit-info@amazon.com
Weekday　10:00 - 18:00

If you have any questions, please email at: